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Refresh rate

Jay — Jan 06, 2016 09:50PM PST

What is the refresh rate for the data in the dashboards ?

I've been doing some testing. If you create the same widget (same data coming from same source ex.: Facebook likes) the newest widget will be accurate but the old one won't even have refreshed. Is this normal ? and how long should I expect to wait before I get updated stats ?
Thanks so much!
Love the product by the way!


1 Community Answers

AppInsights Support Team - Jan 07, 2016 08:34PM PST Best Answer

Hi there, great question. The refresh rate for different data sources can different (depending on what they allow) but is typically 5 mins. However, several of the Facebook metrics update every 6 hours due to the fact that the Facebook API only supplies fresh data every 24 hours for some of their metrics. For example, we update the facebook feed every 2 mins, but engagement metrics are updated in 6 hours.

When you create a new widget, that's when we initiate the API call. Almost always our refresh is significantly faster than their API updates, so most of the time, that's not a problem. However, there will always be a bit of a mismatch because you will not be able to create the widgets at the same time.

Hope that answers your questions, thank you!

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